Last updated: JAN 01 2026

At Tutorvio, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Data Controller

The controller of your personal data is:

Bonderio s.r.o.
Email: [email protected]
Website: www.tutorvio.com

2. Personal Data We Collect

We collect only data necessary to provide our services.

• Name and surname
• Email address
• Phone number (if provided)
• Learning goals, English level, and time availability
• Messages submitted via contact or FAQ forms

In relation to lessons and services, we may also process:

• Free trial and lesson bookings
• Lesson history and selected packages
• Internal learning notes used solely to improve teaching quality

Technical data may include:

• IP address
• Device and browser type
• Cookies

3. Purpose of Processing

Your personal data is processed for the following purposes:

• Providing and organizing English lessons
• Booking and delivering free trial lessons
• Assigning a suitable teacher based on student needs and availability
• Student communication and customer support
• Sending requested ebooks or study materials
• Improving our services and user experience
• Fulfilling legal obligations

Marketing communication is sent only with your explicit consent, which can be withdrawn at any time.

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract or pre-contractual steps
• Legitimate interest (service improvement, basic analytics)
• Your consent (newsletters, ebooks)
• Legal obligations

5. Data Retention

• Lesson-related data: for the duration of the cooperation
• Accounting and invoicing data: as required by law
• Marketing data: until consent is withdrawn
• Contact inquiries: up to 12 months

6. Data Sharing

Your personal data is accessible only to:

• Authorized Tutorvio team members
• Assigned teachers (only data necessary for teaching)
• Verified third-party service providers (hosting, booking systems, email services)

We do not sell or rent your personal data to third parties.

7. Cookies

Tutorvio uses cookies to:

• Ensure proper website functionality
• Analyze website traffic
• Improve user experience

You can manage or disable cookies in your browser settings.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

You may exercise your rights by contacting us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Tutorvio website.

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